You can then receive support from a real person using the website’s instant messenger system. All that is required is to visit and log into your account. Live chat support is available for customers who have a current policy with Progressive. Keep in mind the average response time to messages is five business days. This will bring up a contact form where you will be required to enter your name, address, and then your message. Visit and then scroll about a third down the page to select the “email us without logging in” option. If you don’t have an account with Progressive, then you can still use the contact form without logging in. This is mainly for the benefit of those who aren’t available during the company’s live chat hours. You can then use the contact form to send a message. To ask a non-urgent question simply log into your account at. This will put you in touch with the company’s security department, where a specialized operator will access the situation and tell you what to do should a crime have been perpetrated. If you believe that you have been a victim of fraud or identity theft, then call 1-88. If your vehicle has broken down then select option 4 for roadside assistance.They will be able to supply a quote and help you purchase a policy. Option 3 will put you through to Progressive’s sales department. #Progressive contact us update#If you wish to update your credit card or other billing details, then select option 2.Those who wish to make a claim or report an accident should select option 1 after dialing.This number can put you through to a range of different departments, so it’s important to select the right menu option. Progressive’s 24/7 Customer Service number is 1-80. We will find out what these are and their estimated turnaround times. There are also multiple methods to get in touch with the company via the internet. We will discuss which number to call, and which option to select, depending on whether you need to make a claim, update billing details, get a quote, or any other matter. Progressive is an insurance company that provides numerous ways for its customers to get in touch.
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